Freeing Up Custom Fields In Infusionsoft

If you’ve been using Infusionsoft for some time and you have reached the maximum number of custom fields allocated to your contact records (100). There is no way of extending this, but our suggestion would be to use custom fields sparingly and that you audit your system regularly, in order to free up as much space as possible.  

The workflow you need is detailed below to delete custom fields inside Infusionsoft. We may be in touch to request that you do this in order for us to import campaigns that require the use of these fields, for merge functions such as deadline dates or scheduled call fields. 

*WARNING* Deleting custom fields in use by your other campaigns will cause them to break.
Also any vital contact data stored in these fields will be lost. 
Take care to only remove custom fields that are no longer necessary.

1. To Check/Remove Custom fields available navigate to Admin, Settings, under Custom Fields select ‘Set up custom fields for: Contact’ and Click Go.
   
   *Beware You cannot undo this action* Do not delete any fields essential to the running of your current campaigns or campaigns you may rerun. If you do delete a required field you would need to setup the campaign(s) and any associated program integrations that used those fields again to populate new fields.
   
2. To delete, navigate to the field you wish to remove and click the Delete link.